Intended Operating Reference

Glossary · The Hidden Cost of Speed

Definition — from the glossary of The Hidden Cost of SpeedThe interpretive frame that leadership and organizational strategy imply — the common understanding of priorities, reality, meaning, decision logic, and action reference that the organization’s stated direction is designed to establish.

“Imply” is the operative word: the intended reference is rarely written anywhere in full. It is distributed across strategy documents, town halls and decisions, and leadership usually discovers what it actually intends only when asked to specify it — which is why capturing it is a diagnostic step in its own right, not a formality.

Where this comes from. This term is defined in the glossary of The Hidden Cost of Speed by Christoph Svoboda. About the book.

See it in your own answers. The Shared Reference Diagnostic — ten scenarios, about ten minutes, your own report, free.

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